Juaab believes your personal data belongs to you alone. This page clearly explains what information we collect, why we collect it, and how we keep it safe. No hidden agenda.
Key highlights before you read the full page
Your personal data is never sold or rented to third parties — not ever.
All data is protected with SSL/TLS encryption. Your payment and identity information is fully encrypted.
You may request to view, correct, or delete your data at any time.
We use cookies to improve our service. You can disable non-essential cookies at any time.
You can opt out of promotional emails or notifications at any time.
Limited data is shared with trusted partners solely for the purpose of operating our services.
Juaab places the highest importance on user privacy across its online betting platform. This Privacy Policy ("Policy") explains what data we collect, why we collect it, how we use it, and how we keep it secure.
This policy has been written with Bangladesh users in mind, in plain and accessible language. Our goal is for you to clearly understand what happens with your data — nothing is buried in complex legal jargon.
Juaab's privacy policy has been developed in accordance with applicable laws in Bangladesh and international best practices in data protection. We believe transparency is the foundation of trust.
If you have any questions about this policy, at any time support@juaab.app. Our team responds in Bengali.
Juaab collects several types of information from you. See the table below for details:
| Data Type | What information | When It's Collected |
|---|---|---|
| Identity Information | Full name, date of birth, national ID number | During Registration & KYC Verification |
| Contact Information | Mobile number, email address | At Registration |
| Financial Information | Mobile banking number, transaction history | During deposits and withdrawals |
| Activity Information | Betting history, game play history, login times | While using the platform |
| Technical Information | IP address, device type, browser, OS | When You Visit the Website |
| Cookie Data | Session data, preferences, tracking ID | While browsing the website |
Providing identity and contact information for registration and KYC verification is mandatory. Without it, you cannot open an account or withdraw funds. However, you do have some control over technical and cookie data.
Juaab uses your information only for specific purposes:
We never use your information for profiling, targeted advertising, or selling products on behalf of other companies.
Juaab never sells your data. However, it may be shared in the following limited circumstances:
Limited data is shared with trusted partners for payment processing, identity verification, and technology services. These partners are contractually bound to comply with Juaab's privacy policy and may not use your information beyond their designated functions.
In cases involving court orders, government investigations, or legal claims, we may be required to share relevant information with the appropriate authorities. Where legally permitted, we will endeavor to notify you in advance.
In the event of a future merger or acquisition, data may be transferred, but the new entity will be bound by this privacy policy.
Please note: Juaab never shares your password, OTP, or full payment details with any third party — not even our own staff have access to your password.
Juaab's website uses cookies — small text files saved in your browser.
You can delete cookies or block new ones from your browser settings. However, disabling essential cookies may prevent you from logging in.
Juaab uses multiple layers of security to keep your data protected:
All communication between your browser and our servers is encrypted with 256-bit SSL.
All data is stored in secure data centers. Firewalls and intrusion detection systems are in place to prevent unauthorized access.
Our security team monitors systems around the clock to detect any suspicious activity.
OTP verification is required for sensitive actions, significantly reducing the risk of unauthorized account access.
We retain your data only for as long as necessary — no longer. General guidelines:
After the retention period, data is securely deleted or anonymized.
Every registered Juaab user has the following rights over their personal data:
To exercise these rights support@juaab.app. We typically respond within 30 days.
Juaab does not knowingly collect data from anyone under 18. If a minor creates an account:
Juaab may update this Privacy Policy from time to time. For significant changes:
Continued use of the platform after any changes constitutes acceptance of the updated policy.
For any questions about our privacy policy or requests regarding your personal data:
Our support team speaks Bengali. If you have any questions about your privacy, feel free to ask.
Your data is protected, your transactions are secure. Join Juaab today.